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How to age verify
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WetNSilkyOne
#201 Posted : Tuesday, April 28, 2009 6:06:05 AM(UTC)

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How do I know that my ID was excepted and how long does it take?
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Kris_157
#202 Posted : Tuesday, April 28, 2009 6:12:23 AM(UTC)


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WetNSilkyOne wrote:
How do I know that my ID was excepted and how long does it take?


A day or two usually, sometimes up to a week, depends.

As for notification, you'll receive that by email (the email you registered your account with, not the profile email)
EDITED BY MODERATOR wrote:
Finally, thank you ALL for all of your support. I mean that. *hands the torch to Kris*


We never believed in the same endpoint, but I think our vision of the forums is similar enough.
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RedOdile
#203 Posted : Monday, May 04, 2009 6:37:00 AM(UTC)


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bump
Waving from another world with ausmate by my side. -12/2011
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Angelo_RJ
#204 Posted : Monday, May 04, 2009 1:57:28 PM(UTC)

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Hi dear friends.

When something dont work as expected, the complains are exposed here, as it should be. So, when the things works as expected, I need to expose it as well. I sent a scan of my ID today afternoon using the link http://utherverse.com/id and, at night, I received an e-mail from the support team confirming that I am age verified now. This really was above my expectations because I work with support on my job and I know how this can be a hard job, since must have many many requests like that. I imagine this is not a high priority request since it will not be a big change in my account. However it has, until I can see, 2 majors vantages:

1- If someone give me a VIP as gift, I can upgrade easly
2- In some events, VIP´s upgrades are sorted between the people in the room, so, if I get this chance, I will be able to upgrade already

Until I could see, talking to the people on the events, the team is very professional so I'm trusting on them about the confidentiallity of my ID scan. I trut I will not be disappoited.

I hope you keep doing the great job.

Thanks,

Angelo
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anne28_CPD_CS
#205 Posted : Thursday, May 07, 2009 10:25:51 PM(UTC)

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Joined: 4/30/2009(UTC)
Posts: 2
hey ... i don't have a passport or driver's license yet...is it ok if i send my college id with my birth certificate for age verification? hope someone can help...thanks
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Cindy_G
#206 Posted : Thursday, May 07, 2009 10:52:26 PM(UTC)


Rank: Veteran Forum Member

Joined: 2/12/2008(UTC)
Posts: 19,410
Location: Hell, see you all soon
anne28 wrote:
hey ... i don't have a passport or driver's license yet...is it ok if i send my college id with my birth certificate for age verification? hope someone can help...thanks


i would think that would be ok, but you should email support@utherverse.com to find out for sure
CindyG
http://www.utherverse.com/Cindy_G

A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
Herm ALbright
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SAM_sweet
#207 Posted : Friday, May 08, 2009 7:08:28 AM(UTC)

Rank: Novice Forum Member

Joined: 4/30/2009(UTC)
Posts: 1
I wish they could at least answer the phone! Ive been calling all day to see if my age verification went through!
Keep me on hold forever is not the way to go!Think Shame on you
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Qn_Vala
#208 Posted : Monday, May 11, 2009 5:33:23 AM(UTC)

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Joined: 5/9/2009(UTC)
Posts: 8
Sent mine Yesterday 5\10\2009 picture of my ID card which is used as a passport here in the Eurozone Pray
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Cindy_G
#209 Posted : Monday, May 11, 2009 5:39:57 AM(UTC)


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you will get a email when it is done
CindyG
http://www.utherverse.com/Cindy_G

A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
Herm ALbright
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SexyRute
#210 Posted : Monday, May 11, 2009 1:37:23 PM(UTC)

Rank: Novice Forum Member

Joined: 5/11/2009(UTC)
Posts: 1
i don't have a credit card, and my boyfriend will use his to pay my VIP. How it works to verify? Will i get verified if the billed card isn't in my name?
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Cindy_G
#211 Posted : Monday, May 11, 2009 10:21:20 PM(UTC)


Rank: Veteran Forum Member

Joined: 2/12/2008(UTC)
Posts: 19,410
Location: Hell, see you all soon
SexyRute wrote:
i don't have a credit card, and my boyfriend will use his to pay my VIP. How it works to verify? Will i get verified if the billed card isn't in my name?


I'm not sure on that, if he buys you a gift with his credit card then you will defiantly have to be age verified, but if u hit upgrade on your profile
it will take you to ccbill. Not sure if he uses his card there whether or not utherverse gets that kind of info from ccbill
CindyG
http://www.utherverse.com/Cindy_G

A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
Herm ALbright
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PRC_CRZYC00L_NVO
#212 Posted : Tuesday, May 12, 2009 1:54:11 AM(UTC)

Rank: Novice Forum Member

Joined: 5/8/2009(UTC)
Posts: 9
I was upload my licence driver in digital image of color by scanner and it take alomst half day to verify age ^^

I'm happy Grin Grin
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Kels_Nasty_Bstrd
#213 Posted : Wednesday, May 20, 2009 7:59:34 PM(UTC)

Rank: Novice Forum Member

Joined: 5/18/2009(UTC)
Posts: 3
Do i have to be in the VIP Upgrade process to verify my Age? or can i just verify my age while i'm still basic so that if i get an upgrade gift it'll work right away without having to wait for age verification???
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Pshiiva
#214 Posted : Saturday, May 23, 2009 10:04:17 PM(UTC)

Rank: Novice Forum Member

Joined: 5/23/2009(UTC)
Posts: 1
y en cristiano no está esto por ningún lao??
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Holly_21
#215 Posted : Monday, May 25, 2009 5:30:28 PM(UTC)

Rank: Novice Forum Member

Joined: 5/25/2009(UTC)
Posts: 3
Tana wrote:
Age Verification

To age verify all we need is a government issued photo ID that clearly shows the country of origin or issuing government agency, your full name and date of birth. You can use driver's license, ID o r passport. We work with all foreign countries.

You only have to age verify with us once for an account. If you have been billed by CCBill or in most cases were previously a VIP then you have completed this process already.

Age Verification is done on manually at this time. If Customer Support is closed then we usually do these as a priority the following day.

If Uploading: You can scan a copy of your ID or take a picture of your ID with a digital camera and upload it to our secure website. There are 5 spots to upload images. http://utherverse.com/id

If Faxing: It's best if you enlarge and lighten the copy of the ID, prior to faxing. Prior to faxing set resolution to SUPERFINE. Our fax number is (775) 580-9977. For our International users its: 001+ (775) 580-9977

If Mailing: Enlarge and lighten the copy of the ID and mail to: Utherverse, PO Box 11289, Zephyr Cove, NV 89448 USA

RLC & Utherverse Support
9am to 5pm PST Mon-Fri.
Phone: 1-877-349-4752
Non-US Residents: 1.778.329.9959
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Holly_21
#216 Posted : Tuesday, May 26, 2009 11:30:05 AM(UTC)

Rank: Novice Forum Member

Joined: 5/25/2009(UTC)
Posts: 3
Tana wrote:
Age Verification

To age verify all we need is a government issued photo ID that clearly shows the country of origin or issuing government agency, your full name and date of birth. You can use driver's license, ID o r passport. We work with all foreign countries.

You only have to age verify with us once for an account. If you have been billed by CCBill or in most cases were previously a VIP then you have completed this process already.

Age Verification is done on manually at this time. If Customer Support is closed then we usually do these as a priority the following day.

If Uploading: You can scan a copy of your ID or take a picture of your ID with a digital camera and upload it to our secure website. There are 5 spots to upload images. http://utherverse.com/id

If Faxing: It's best if you enlarge and lighten the copy of the ID, prior to faxing. Prior to faxing set resolution to SUPERFINE. Our fax number is (775) 580-9977. For our International users its: 001+ (775) 580-9977

If Mailing: Enlarge and lighten the copy of the ID and mail to: Utherverse, PO Box 11289, Zephyr Cove, NV 89448 USA

RLC & Utherverse Support
9am to 5pm PST Mon-Fri.
Phone: 1-877-349-4752
Non-US Residents: 1.778.329.9959
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Holly_21
#217 Posted : Tuesday, May 26, 2009 11:32:24 AM(UTC)

Rank: Novice Forum Member

Joined: 5/25/2009(UTC)
Posts: 3
Tana wrote:
Age Verification

To age verify all we need is a government issued photo ID that clearly shows the country of origin or issuing government agency, your full name and date of birth. You can use driver's license, ID o r passport. We work with all foreign countries.

You only have to age verify with us once for an account. If you have been billed by CCBill or in most cases were previously a VIP then you have completed this process already.

Age Verification is done on manually at this time. If Customer Support is closed then we usually do these as a priority the following day.

If Uploading: You can scan a copy of your ID or take a picture of your ID with a digital camera and upload it to our secure website. There are 5 spots to upload images. http://utherverse.com/id

If Faxing: It's best if you enlarge and lighten the copy of the ID, prior to faxing. Prior to faxing set resolution to SUPERFINE. Our fax number is (775) 580-9977. For our International users its: 001+ (775) 580-9977

If Mailing: Enlarge and lighten the copy of the ID and mail to: Utherverse, PO Box 11289, Zephyr Cove, NV 89448 USA

RLC & Utherverse Support
9am to 5pm PST Mon-Fri.
Phone: 1-877-349-4752
Non-US Residents: 1.778.329.9959
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DOGBITCH
#218 Posted : Thursday, May 28, 2009 12:57:19 PM(UTC)

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Joined: 4/11/2009(UTC)
Posts: 1
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ok once ur a VIP how do u keep paying for ur VIP?
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Kris_157
#219 Posted : Thursday, May 28, 2009 2:21:04 PM(UTC)


Rank: Veteran Forum Member

Joined: 3/14/2008(UTC)
Posts: 13,401
Location: mo
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tammi_PR wrote:
ok once ur a VIP how do u keep paying for ur VIP?


If you are using your CC to age verify, it will auto bill your account every 30 days.
EDITED BY MODERATOR wrote:
Finally, thank you ALL for all of your support. I mean that. *hands the torch to Kris*


We never believed in the same endpoint, but I think our vision of the forums is similar enough.
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WWW
cullarn
#220 Posted : Saturday, May 30, 2009 5:16:28 AM(UTC)

Rank: Novice Forum Member

Joined: 5/29/2009(UTC)
Posts: 1
ok have a nice pic of my id but it says its too big should i zip it to send or something else?
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