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Connection login error
gmvc
#1 Posted : Monday, June 11, 2007 8:28:18 AM(UTC)

Rank: Novice Forum Member

Joined: 2/14/2008(UTC)
Posts: 5
Hi,

I am having problems with logging in as it keeps saying

Connecting to Server...
Unable to send connect to server, make sure you are
connected to the Internet
Unable to login to server


I have also tried this website already http://utherverse.com

I am stuck on what to do next!
Maybe there is something I may have misses like Port Forwarding or something.

Please help!
Thanks
Yona
#2 Posted : Monday, June 11, 2007 8:41:40 AM(UTC)

Rank: Forum Regular

Joined: 2/12/2008(UTC)
Posts: 396
Medals:
Utherverse/RLC requires a valid email address to create an account. When you joined, an email was sent to the email address you provided. Please open that email and click the link that says "activate". If you do not see this email in your inbox, go to www.utherverse.com. In the member login area located on the right hand side of the page you'll notice a "Resend Activation Email" button under the login form. Click this button and follow the steps provided. If you do not get the activation email, check to see if your email is blocking it as spam. Try adjusting your spam filter control within your email client to allow messages from utherverse.com or redlightcenter.com. Also make sure that you provided us with a valid email address.  
 
Also be sure you enter your password correctly and that your firewall grants the RLC program access to the internet. Also check to see if your anti virus program does not treal RLC as a virus. Good luck.  

See also this thread : http://bb.redlightcenter...h-YaBB.pl?num=1177366587
gmvc
#3 Posted : Monday, June 11, 2007 8:44:54 AM(UTC)

Rank: Novice Forum Member

Joined: 2/14/2008(UTC)
Posts: 5
Hi,

I have tried that website about 5 time already. I currently have Trend Micro Installed not sure if thats stopping it at all?

My Result: Email Address Validated
gmvc
#4 Posted : Tuesday, June 12, 2007 8:19:33 AM(UTC)

Rank: Novice Forum Member

Joined: 2/14/2008(UTC)
Posts: 5
Still receiving the same old error
Yona
#5 Posted : Tuesday, June 12, 2007 9:02:19 AM(UTC)

Rank: Forum Regular

Joined: 2/12/2008(UTC)
Posts: 396
Medals:
I have no experience with Trend Micro, but know it's a virus scanner. Try to find in it if it's blocking RLC. When not able to find anything, try closing that program and then see if you get RLC to work.
gmvc
#6 Posted : Tuesday, June 12, 2007 9:31:46 AM(UTC)

Rank: Novice Forum Member

Joined: 2/14/2008(UTC)
Posts: 5
Just Noticed!

--------------------  Open Patch Log Wed Jun 13 01.59.45 2007 ----------------------

Installed version: 1.2.17082
Preparing to look for patch at: http://patch.redlightcen...om/patches/1.2.17082.cab
Status = Downloading update information... (310 bytes)
No updates found.  Client is up to date. - Code = 101

--------------------  Launching Redlightcenter Wed Jun 13 01.59.45 2007 ----------------------


--------------------  Close Patch Log Wed Jun 13 01.59.45 2007 ----------------------


1.2.17082.cab is not listed???
Yona
#7 Posted : Tuesday, June 12, 2007 10:41:03 AM(UTC)

Rank: Forum Regular

Joined: 2/12/2008(UTC)
Posts: 396
Medals:
No sure what you mean with not listed.

Every time you start RLC it is checked to see if there are any patches on the RLC server, not on your computer. As your logfile shows : No updates found.  Client is up to date. And that is true. As soon as the new release will be available, you will see that when you start RLC it will start patching. What is being patched will then show in that logfile after it's done.
gmvc
#8 Posted : Tuesday, June 12, 2007 10:46:32 AM(UTC)

Rank: Novice Forum Member

Joined: 2/14/2008(UTC)
Posts: 5
Does it matter if you have only 512MB of ram with a 3.06GHz Dual Core Processor?
Yona
#9 Posted : Tuesday, June 12, 2007 1:57:07 PM(UTC)

Rank: Forum Regular

Joined: 2/12/2008(UTC)
Posts: 396
Medals:
When I talked with Bob last night, he said the 1GB Ram minimum needed, as stated on the download page, is not right. He did not tell me what the minimum required will be now. As soon as I know, I will post it here. Just give it a try, when you would crash often, then it looks like more Ram would be better.
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