Welcome Guest! To enable all features please try to register or login.
Having trouble with my PIN
whazzat
#1 Posted : Monday, October 06, 2008 1:41:45 AM(UTC)

Rank: Novice Forum Member

Joined: 9/30/2008(UTC)
Posts: 2
Medals:
Is the activation PIN sent to me with my introductory email the same PIN I would use to spend my rays? The system keeps saying that the PIN I am using is not correct.
Sedna__
#2 Posted : Monday, October 06, 2008 4:02:29 AM(UTC)


Rank: Novice Forum Member

Joined: 8/11/2008(UTC)
Posts: 130
Hello
That is not a PIN, you can set up your own PIN like a number or word...it can't be your email address, username or password you have here. Choose something you can memorize but others can't find out easily. If you forget your PIN you need to email to the Customer Support they can reset it.
Regards
Lena_
#3 Posted : Monday, October 06, 2008 10:18:22 AM(UTC)


Rank: Veteran Forum Member

Joined: 2/15/2008(UTC)
Posts: 5,597
Medals:
How to Establish and Reset a Ray Pin
When you first try to send Rays or a Web Gift to another user you will be asked to establish a Ray Pin - much like your bank Pin this is an added security feature. Never give out your pin to anyone, not even staff.

How To Establish Pin
1.) To establish a PIN simply log into the Utherverse Social Center.
2.) Go to the person’s profile you wish to send a webgift to and click on ‘Send Me A Gift’ in the Message Center.
3.) Click ‘Establish a PIN’. Pick a PIN that will be easy for you to remember but hard for others to guess.
Your PIN cannot be your Social Center password, username or email address. There will be no way to recover this PIN by email. You'll have to contact Customer Support directly for us to reset it for you.

How To Reset Pin
1.) Email support@utherverse.com and request to have your PIN reset.
**This MUST be done from the email address we have on file for you or the request will not be honored.
2.) We will email you once we reset your PIN.
3.) Log into the Utherverse Social Center.
2.) Go to the person’s profile you wish to send a webgift to and click on ‘Send Me A Gift’ in the Message Center.
3.) Click ‘Establish a PIN’. Pick a PIN that will be easy for you to remember but hard for others to guess.

Your PIN cannot be your Social Center password, username or email address. There will be no way to recover this PIN by email. You'll have to contact Customer Support directly for them to reset it for you.

"You cannot dream yourself into a character;
you must hammer and forge yourself one."
whazzat
#4 Posted : Thursday, October 09, 2008 2:49:30 AM(UTC)

Rank: Novice Forum Member

Joined: 9/30/2008(UTC)
Posts: 2
Medals:
Thanks very much for your help! Smile
Lena_
#5 Posted : Thursday, October 09, 2008 9:02:33 AM(UTC)


Rank: Veteran Forum Member

Joined: 2/15/2008(UTC)
Posts: 5,597
Medals:
whazzat wrote:
Thanks very much for your help! Smile


Wink

"You cannot dream yourself into a character;
you must hammer and forge yourself one."
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Clean Slate theme by Jaben Cargman (Tiny Gecko)
Powered by YAF | YAF © 2003-2010, Yet Another Forum.NET
This page was generated in 0.153 seconds.
TC-IIS-7
3.21.244.217