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Please help me, I cannot connect to the server...pls
rockmars
#1 Posted : Wednesday, September 17, 2008 1:38:02 AM(UTC)

Rank: Novice Forum Member

Joined: 9/16/2008(UTC)
Posts: 1
After the installation, i successfully update the patch. But when it come to logon, i get the message:

Unable to send connect to server make sure you are
connected to the internet.
Unable to logon to server.

As 1st i thought my connection problem, but i can access to internet. After take some broswes inside the forum I found that there are problem with using
wireless internet connectionShocked ...... so what i can do nowSad ?

And here is the debug log:





--------- System Info ---------
HTTP Initialized Success
--------- InitializeSelf - CreateAvatar. ---------
Read models - HF*.gml took 124
Read models - HM*.gml took 61
Created. modelName = HF.gml Load time = 1547
AddAvatarAttachments. time = 1577
UpdateMapInfo. time = 1680
--------- Sucessfully created self. Total Load time = 1680 ------
LoadManifest - Enter
LoadManifest - loading C:\Program Files\RedlightCenter\RedLightCenter\resources\maps\startingregion.rgn
LoadManifest - loaded time = 0
CBspRegion constructor - startingRegion
CBspRegion constructor - startingRegion Load time = 2
LoadManifest - mResourceName = startingRegion
RegionManager::SetNextPosition x=0 y=0 z=0 yaw=0 roll=0 pitch=0

LoadManifest - Complete - time = 8
stopBufferedMessages
LoadLevel - startingregion
LoadLevel - Shutdowns
VisBSPFile_Finish for startingRegion
VisBSPFile_Finish - LoadSurfaceLight complete. Load time = 0
VisBSPFile_Finish - VisBSPFile_LoadTextures complete. Load time = 22
VisBSPFile_Finish - SetBSPOptData complete. Load time = 0
VisBSPFile_Finish - PrepDrawData complete. Load time = 0
LoadLevel - Setting current BSP to startingRegion
LoadProps - startingRegion
loadPropsFromFile - Loading props for region = C:\Program Files\RedlightCenter\RedLightCenter\resources\maps\startingRegion.prp
loadPropsFromFile - Complete. Load time = 1
LoadProps - b4 load hardcoded
LoadProps - after LeafObj_Move
LoadProps - No downloadable props found for startingRegion
LoadProps - Complete
LoadLevel - after LoadProps
LoadLevel - next position cleared
LoadLevel - complete
resumeBufferedMessages
MOTD: Welcome to RL
UDPOpen for address = 169.254.78.205:2190:
Found IP address = 169.254.78.205:0:
Found IP address = 116.206.40.94:0:
Found IP address = 169.254.78.205:0:
Found IP address = 116.206.40.94:0:

Logon - Logging onto server - address from myinfo = game1.redlightcenter.com:4000

============ Adapter Info ===============
Mac Address = 00-C0-EE-18-0B-15
Name = iBurst Terminal - Packet Scheduler Miniport
Score = 1
=========================================

Logon - Logging onto server - address resolved = 69.90.31.108:4000:

.\TCPTransceiver.cpp(66) : TCPOpen: ERROR - Unable to connect to server.10060

addLogString - Error = client.msg.online.logon.noconnection

addLogString - Error = client.msg.online.logon.failure
Sedna__
#2 Posted : Wednesday, September 17, 2008 2:40:10 AM(UTC)


Rank: Novice Forum Member

Joined: 8/11/2008(UTC)
Posts: 130
Hi rockmars
Maybe try to post this to the Tech forum here also you can email to the tech support:
techsupport@utherverse.com

There is a ticket online service too: http://support.utherverse.com

I hope they can help you!
Regards,
Lena_
#3 Posted : Wednesday, September 17, 2008 2:54:31 AM(UTC)


Rank: Veteran Forum Member

Joined: 2/15/2008(UTC)
Posts: 5,597
Medals:
sometimes firewalls can be a problem
try restarting your computer,see if that helps
at times its just our own connection and have to figure out the cause

"You cannot dream yourself into a character;
you must hammer and forge yourself one."
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