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How to age verify
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Ms_Romana_HA_7
#381 Posted : Friday, March 11, 2011 6:04:29 PM(UTC)


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CreamyPies wrote:
I have nothing to take a picture of it with.
What else can I do?


No webcam, no cellphone with cam nor a scanner? You might go to a copyshop with a USBstick, floppy whatever to get a copy/photo/scan of your ID that way. You also can ask support@utherverse.com for other options, or use the suggestion Tayls made.

Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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punkxbaby69 on 5/30/2011(UTC)
Enchantress_MM
#382 Posted : Wednesday, March 16, 2011 12:20:11 AM(UTC)

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I have just send copy of my ID... Will I gonna be notified that my age is verified?
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Ms_Romana_HA_7
#383 Posted : Wednesday, March 16, 2011 12:57:49 AM(UTC)


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Enchantress21 wrote:
I have just send copy of my ID... Will I gonna be notified that my age is verified?


Yes, in a few days you will receive an email from utherverse in the inbox of the account you use to login to Social Center (your profile).

Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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punkxbaby69 on 5/30/2011(UTC)
Enchantress_MM
#384 Posted : Wednesday, March 16, 2011 5:53:42 AM(UTC)

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I just received a message that says:

*Thank you for submitting your identification to verify your age.
In order to complete this process we do need you to email in the
translation of your full name please.
Once this is received we will be able to age verify your account *



And I sended on that e-mail (from which I received this message ) my full name in translation in english . Is that all Im supposed to do ?
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punkxbaby69 on 5/30/2011(UTC)
Ms_Romana_HA_7
#385 Posted : Wednesday, March 16, 2011 10:42:30 AM(UTC)


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Enchantress21 wrote:
I just received a message that says:

*Thank you for submitting your identification to verify your age.
In order to complete this process we do need you to email in the
translation of your full name please.
Once this is received we will be able to age verify your account *



And I sended on that e-mail (from which I received this message ) my full name in translation in english . Is that all Im supposed to do ?


As far as I can tell from the information given, this was all you were supposed to do alright, now it is to wait on the confirmation email of your age verified account.

Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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punkxbaby69 on 5/30/2011(UTC)
fantayfee
#386 Posted : Monday, March 28, 2011 10:26:50 PM(UTC)

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Joined: 3/27/2011(UTC)
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M 2504435071
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elisska
#387 Posted : Thursday, March 31, 2011 7:36:16 AM(UTC)


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Originally Posted by: Tana Go to Quoted Post
Age Verification

To age verify all we need is a government issued photo ID that clearly shows the country of origin or issuing government agency, your full name and date of birth. You can use driver's license, ID o r passport. We work with all foreign countries.

You only have to age verify with us once for an account. If you have been billed by CCBill or in most cases were previously a VIP then you have completed this process already.

Age Verification is done on manually at this time. If Customer Support is closed then we usually do these as a priority the following day.

If Uploading: You can scan a copy of your ID or take a picture of your ID with a digital camera and upload it to our secure website. There are 5 spots to upload images. http://utherverse.com/id

If Faxing: It's best if you enlarge and lighten the copy of the ID, prior to faxing. Prior to faxing set resolution to SUPERFINE. Our fax number is (775) 580-9977. For our International users its: 001+ (775) 580-9977

If Mailing: Enlarge and lighten the copy of the ID and mail to: Utherverse, PO Box 11289, Zephyr Cove, NV 89448 USA

RLC & Utherverse Support
9am to 5pm PST Mon-Fri.
Phone: 1-877-349-4752
Non-US Residents: 1.778.329.9959



спасибо
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punkxbaby69 on 5/30/2011(UTC)
LeahLion
#388 Posted : Wednesday, April 06, 2011 2:49:48 AM(UTC)

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Hola people Smile Thought this might be a bit helpful to you..

I age verified by uploading the pictures direct, two of me holding my id, one just a picture of me (no makeup), a clear photo of my id and then my id next to passportphotos

I sent them and within at least an hour I was verified.

From all the posts Ive read here, it seems the fastest option Smile

Hope this helped.

Rawr from LeahLion

xo Grin
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punkxbaby69 on 5/30/2011(UTC)
Ms_Romana_HA_7
#389 Posted : Wednesday, April 06, 2011 5:58:50 PM(UTC)


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Originally Posted by: LeahLion Go to Quoted Post
Hola people Smile Thought this might be a bit helpful to you..

I age verified by uploading the pictures direct, two of me holding my id, one just a picture of me (no makeup), a clear photo of my id and then my id next to passportphotos

I sent them and within at least an hour I was verified.

From all the posts Ive read here, it seems the fastest option Smile

Hope this helped.

Rawr from LeahLion

xo Grin


It still is a manual process done in office hours, so do not try this at friday evening past 5pm PST Cheesy
Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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punkxbaby69 on 5/30/2011(UTC)
tayls_
#390 Posted : Wednesday, April 06, 2011 6:26:10 PM(UTC)


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Joined: 3/17/2010(UTC)
Posts: 1,727
Originally Posted by: LeahLion Go to Quoted Post
Hola people Smile Thought this might be a bit helpful to you..

I age verified by uploading the pictures direct, two of me holding my id, one just a picture of me (no makeup), a clear photo of my id and then my id next to passportphotos

I sent them and within at least an hour I was verified.

From all the posts Ive read here, it seems the fastest option Smile

Hope this helped.

Rawr from LeahLion

xo Grin


fastest option is to vip by credit card... if you own a credit card, you must be of age.

takes about 2 minutes total, any time of day or night, and all weekend.
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punkxbaby69 on 5/30/2011(UTC)
Ms_Romana_HA_7
#391 Posted : Thursday, April 07, 2011 9:47:39 AM(UTC)


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Originally Posted by: tayls_ Go to Quoted Post
Originally Posted by: LeahLion Go to Quoted Post
Hola people Smile Thought this might be a bit helpful to you..

I age verified by uploading the pictures direct, two of me holding my id, one just a picture of me (no makeup), a clear photo of my id and then my id next to passportphotos

I sent them and within at least an hour I was verified.

From all the posts Ive read here, it seems the fastest option Smile

Hope this helped.

Rawr from LeahLion

xo Grin


fastest option is to vip by credit card... if you own a credit card, you must be of age.

takes about 2 minutes total, any time of day or night, and all weekend.


Although some of us have to keep verifying their age that way . . . Whistle

Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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punkxbaby69 on 5/30/2011(UTC)
tayls_
#392 Posted : Thursday, April 07, 2011 10:27:47 AM(UTC)


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Joined: 3/17/2010(UTC)
Posts: 1,727
Originally Posted by: Ms_Romana_HELPS Go to Quoted Post


Although some of us have to keep verifying their age that way . . . Whistle



no, when my alt goes green, i get to support and they eventually fix it Smile

she has no real need to be vip, other than when we dance, sometimes we go topless (it is a strip club after all)
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punkxbaby69 on 5/30/2011(UTC)
gabrielfdm
#393 Posted : Monday, May 09, 2011 4:46:00 AM(UTC)

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Joined: 5/9/2011(UTC)
Posts: 1
Grin
Originally Posted by: XENI Go to Quoted Post
bump

Ty TANA
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Mocha_Licious
#394 Posted : Sunday, May 22, 2011 8:01:18 PM(UTC)

Rank: Novice Forum Member

Joined: 4/13/2011(UTC)
Posts: 1
I was a VIP previously and cancelled my CC. now i became green and want to upgrade and it says i need to age verify, I thought u only had to once ? Now what?
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punkxbaby69 on 5/30/2011(UTC)
Ms_Romana_HA_7
#395 Posted : Sunday, May 22, 2011 8:22:03 PM(UTC)


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Originally Posted by: Mocha_Licious Go to Quoted Post
I was a VIP previously and cancelled my CC. now i became green and want to upgrade and it says i need to age verify, I thought u only had to once ? Now what?


Contact customer support at support@utherverse.com to see if still needed/wanted.

Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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punkxbaby69 on 5/30/2011(UTC)
punkxbaby69
#396 Posted : Monday, May 30, 2011 11:15:38 AM(UTC)

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Joined: 5/25/2011(UTC)
Posts: 1
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Originally Posted by: Tana Go to Quoted Post
Age Verification thanks tana Smile im waiting for mine to get approved now ... i submitted a few days ago when i first joined but it wasnt clear enough Sad so i just resubmitted a different pic

To age verify all we need is a government issued photo ID that clearly shows the country of origin or issuing government agency, your full name and date of birth. You can use driver's license, ID o r passport. We work with all foreign countries.

You only have to age verify with us once for an account. If you have been billed by CCBill or in most cases were previously a VIP then you have completed this process already.

Age Verification is done on manually at this time. If Customer Support is closed then we usually do these as a priority the following day.

If Uploading: You can scan a copy of your ID or take a picture of your ID with a digital camera and upload it to our secure website. There are 5 spots to upload images. http://utherverse.com/id

If Faxing: It's best if you enlarge and lighten the copy of the ID, prior to faxing. Prior to faxing set resolution to SUPERFINE. Our fax number is (775) 580-9977. For our International users its: 001+ (775) 580-9977

If Mailing: Enlarge and lighten the copy of the ID and mail to: Utherverse, PO Box 11289, Zephyr Cove, NV 89448 USA

RLC & Utherverse Support
9am to 5pm PST Mon-Fri.
Phone: 1-877-349-4752
Non-US Residents: 1.778.329.9959
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Pandora_Drezelan
#397 Posted : Tuesday, June 07, 2011 3:42:49 AM(UTC)

Rank: Novice Forum Member

Joined: 6/7/2011(UTC)
Posts: 1
I got done in IMVU when I tried to upgrade to a VIP account and my account was hacked and stolen, someone tried to get my debit card details. I'm not falling for that again. Second Life is the ONLY secure virtual world I've found so far and I left IMVU.
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Ms_Romana_HA_7
#398 Posted : Tuesday, June 07, 2011 6:26:06 AM(UTC)


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Originally Posted by: Pandora_Drezelan Go to Quoted Post
I got done in IMVU when I tried to upgrade to a VIP account and my account was hacked and stolen, someone tried to get my debit card details. I'm not falling for that again. Second Life is the ONLY secure virtual world I've found so far and I left IMVU.


There been no complaints here that after an ageverification somebodies account was hacked and stolen. It is also not needed to give debit/credit card details, unless you like to use it to pay for the service (there are other ways too, ask support@utherverse which those are).

If you read the first message in this topic then you see there are certain channels to use for this process. As long as you do not post your ID in this forum or your credit card details, it is pretty save to do. Never give your personal data to any other member, this is your own responsibility.

Nobody is forcing anybody to send in a photo or scan of her/his ID, or to pay with a credit card in order to get a VIP-membership, but I believe that your fear because of an possible experiance on an other platform, has no ground here.

Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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mamapeggysue
#399 Posted : Wednesday, June 08, 2011 10:31:34 PM(UTC)


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Joined: 6/1/2011(UTC)
Posts: 1
does anyone know what to do if you did ageverify, but your vip friend cant gift it to you?
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Ms_Romana_HA_7
#400 Posted : Thursday, June 09, 2011 1:07:38 AM(UTC)


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Originally Posted by: mamapeggysue Go to Quoted Post
does anyone know what to do if you did ageverify, but your vip friend cant gift it to you?


If you mean that you are age verified and your (VIP) friend can't send a VIP gift to you then send an email to support@utherverse.com

Utherverse Recommended Software === http://support.utherverse.com/tools/software.html

Submit a Ticket to Customer Support === http://support.utherverse.com/tickets

Ask Live Support on Technical Issues === http://irc.utherverse.com/

Other Utherverse Tools to help you out === http://support.utherverse.com/tools

Please visit the HELPS-Transport ===> vww://utherverse.vww/@758/@trans
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