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How to Downgrade from UVIP
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Chiarah
#1 Posted : Monday, November 16, 2009 12:20:51 AM(UTC)


Rank: Rising Forum Member

Joined: 11/6/2008(UTC)
Posts: 75
Location: Portugal
Hi I need to downgrade from UVIP to basic. I have upgraded to UVIP through my Social Center profile and I can't find a way to downgrade.
Thanks Rox
"The greatness of a nation and it's moral progress can be judged by the way its animals are treated" Mahatma Gandhi
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Miss__Kim
#2 Posted : Monday, November 16, 2009 4:49:29 AM(UTC)


Rank: Novice Forum Member

Joined: 7/9/2008(UTC)
Posts: 153
Hi,

Customer Support can cancel your Universal VIP subscription for you. If you would like us to stop this reoccurring charge for you, please email support@utherverse.com the cancellation request from the address registered to your account. We require that all members do this so that we can ensure that it is the account owner asking that this action be taken.

These payments are processed through Sentry Payments and you can also stop this charge through their site using the address below.

https://secure.sentrypayments.com/cancel/


~Miss Kim
Utherverse © Support
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x_xKirax_x on 12/24/2017(UTC)
RedLightMale
#3 Posted : Tuesday, November 17, 2009 8:08:30 AM(UTC)

Rank: Novice Forum Member

Joined: 10/20/2009(UTC)
Posts: 1
Hi Miss Kim,

What if my payment was through CCBill.com?

Thanks
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Miss__Kim
#4 Posted : Tuesday, November 17, 2009 8:48:01 AM(UTC)


Rank: Novice Forum Member

Joined: 7/9/2008(UTC)
Posts: 153
Hi,

We can certainly cancel your VIP subscription for you. If you would like us to stop this reoccurring charge for you, please email the cancellation request to support@utherverse.com. Please send this from the address registered to the account. We require that all members do this so that we can ensure that it is the account owner asking that this action be taken.

There is a way to cancel this charge through the site as well. To do so please go to the page below.

http://www.utherverse.com/net/cancel.aspx

You can also cancel your VIP subscription yourself, through CCbill.

Their contact information is 1-888-736-6474 or online at https://support.ccbill.com/


~Miss Kim
Utherverse © Support
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ELDR_Raven_CBAL
#5 Posted : Saturday, December 23, 2017 1:43:30 PM(UTC)

Rank: Novice Forum Member

Joined: 5/15/2013(UTC)
Posts: 2
Medals:
I have a question. I just cancelled my RLC account. Will I be able to use my account again if i decide to come back to RLC. Or will i have to create a new account.I hope i will be able to use same one later down the line.
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__Dusty__
#6 Posted : Saturday, December 23, 2017 1:54:24 PM(UTC)


Rank: Veteran Forum Member

Joined: 5/2/2012(UTC)
Posts: 4,025
I believe you must create a new one if you canceled. However, if it is within 6 months, I believe you will have to contact CS to see if you can get it back.

Good luck to you.
“Knowing a great deal is not the same as being smart.” (Carl Sagan)

Quoted by:_Ga_Peach_
Best Forum Hugs Award goes to __Dusty__
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LazTopCat on 12/23/2017(UTC)
Pluush_Puussy
#7 Posted : Saturday, December 23, 2017 1:58:17 PM(UTC)


Rank: Veteran Forum Member

Joined: 5/21/2008(UTC)
Posts: 14,274
Location: Tennessee, USA
You can reactivate it but there is no guarantee (as per Utherverse) that your name will be available to you again. I've yet to see one not be available but I have forgotten passwords to ID's.

You kinda have to ask yourself if you want your pics up on the inet while you're away and without control over them. I have hidden images that people still find ways to rate >.<
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__Dusty__ on 12/23/2017(UTC), LazTopCat on 12/23/2017(UTC)
ELDR_Raven_CBAL
#8 Posted : Sunday, December 24, 2017 5:48:56 PM(UTC)

Rank: Novice Forum Member

Joined: 5/15/2013(UTC)
Posts: 2
Medals:
Actually I just cancelled my RLC subscription. Is that the same as canceling the account? I am curious about this;
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_Emu_
#9 Posted : Monday, December 25, 2017 2:30:39 AM(UTC)

Rank: Seasoned Forum Member

Joined: 2/27/2013(UTC)
Posts: 449
Medals:
MsKayla_DarkMoon;1513871 wrote:
Actually I just cancelled my RLC subscription. Is that the same as canceling the account? I am curious about this;


Hi

Your profile is still there and VIP so I'm assuming you just cancelled the re-occuring payments. It will revert to a basic account after the 30 day subscription elapses. You can check when that is here...

https://www.utherverse.com/new/account.aspx
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